CLIENTS PRIVACY AND GDPR COMPLIANCE
BIS Group (“We”) are committed to protecting and respecting your privacy.
This privacy explains what information we gather about you, what and how we use that information, the lawful basis on which that information is used and who we give that information to. It also sets out your rights and our obligations in relation to your information and who you can contact for more information or queries.
By now you would have come across a new European Union law called General Data Protection Regulation (GDPR), which is in effect from 25th May.
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*BIS Group s.r.o is committed to protect and respect your privacy. This privacy statement is to inform you what information we have about you and how it is used in a lawful manner.
Who this applies to and what is covered under the statement
What information BIS collects and uses
*We may collect and process your data given to us by third party or in public domain.
*if your data is provided by filling forms on our websites, this might include data provided at the point of registration, subscription to our weekly/monthly newsletter, and use of our payment gate system. All details or transaction executed via our website.
- Company Name & Address
- Phone & Fax Number
- Email Address
- Billing information
- Other contact details
*We use artificial and human technology/intelligence and it is able to generate emails of potential prospects, names and company.
*In a few cases our information gets to irrelevant prospects, however, we have made it possible for them to UNSUBSCRIBE from any of our mailing lists. Once done, they will not receive any news from BIS Group.
*We could preserve records of correspondence between BIS and yourself. Surveys could be carried out for market research purposes, you have the right to respond or ignore it.
CRM – Customer Relationship Management
Information relating to our CRM – Customer Relationship Management, which includes; name, email, employer, position and information contained in communication between BIS, yourself or employer. The CRM system will be processed to manage relationships with clients. The reason of processing is to our legitimate interest.
We might collect or obtain personal details, in case of interaction with BIS, how friendly was our service, how useful did you find the information and many more, as to ensure everything is functioning effectively.
- _ga – Google Analytics, Used to distinguish users. – 2 years
- _gid – Google Analytics, Used to distinguish users. – 24 hours
- _gat_gtag – Google Analytics, Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. – 1 minute
- saw_subscription – contains information about showing subscription pop-up – 30 days
- wordpress_test_cookie – WordPress sets this cookie when you navigate to the login page. The cookie is used to check whether your web browser is set to allow, or reject cookies. – after closing a browser
- woocommerce_cart_hash – contains information about the cart as a whole and helps WooCommerce know when the cart data changes. No personal information is stored within these cookies. – 48 hours
- woocommerce_items_in_cart – contains information about the cart as a whole and helps WooCommerce know when the cart data changes. No personal information is stored within these cookies. – 48 hours
- wp_woocomerce_session – contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. – 48 hours
We maintain accurate information and use physical and technical safeguards to secure your data. We make use of third party that provides the technology required to execute the service, which includes hardware, networking, storage and software. The facilities could be in/outside the EU. By submitting your personal details, you agree for your details to be processed by us. However, our third party providers compile to the new regulations and keep your data secured.
Use of personal data
Your personal data will be used in an adequate manner, mainly for the purpose of email marketing. Below is a list of purposes for which your personal information may be used:
*You will be contacted to be informed about the latest marketing trends
*You will be contacted to be informed about upcoming seminars, conferences and forums
*You will be updated with issues that we think might be of interest to you
*Your information will be used for marketing purposes and market research
*Your information could be used to manage and make information available to third party and our affiliates
*You will be notified of any changes, terms and conditions, websites and policies
*Your data will be used to manage risk, investigate, prevent, detect or remediate/suspect any illegal activities
*Your data will be used to protect our rights, clients and our affiliates
Ways to modify and delete your data
BIS Group does everything to make sure the information is accurate and up-to-date. If you wish for your data to be removed from our system, you can send an email to the following address – firstname.lastname@example.org with a request to be removed. If you want to find out what information is stored or wish to modify it, please, send an email to the same address – email@example.com, specifying your request so that it’s easier for our data officer to process it.
From time to time, we may email you information which might interest you based on the latest market trends. If you wish to no longer receive any emails from us, you may remove yourself from our electronic database by clicking “unsubscribe” in any of the marketing emails that we send or contact us.
How long we intend to store your personal information
We will hold your personal data on our systems for the longest of the following periods: (1) as long as is necessary for the relevant activity, which is typically 7years; (2) any retention required by law; (3) at the end of the period which investigations might arise in respect of our process/activities. If you do not consent the storing and processing of your information, please, send a mail to firstname.lastname@example.org to indicate your wish.